Community Voice Line
Privacy Policy
PLEASE READ. YOUR USE OF THIS SITE IS SUBJECT TO THE FOLLOWING PRIVACY POLICY STATEMENT
Notice
This Web site is operated by Community Voice Line LLC (CVL). . This privacy policy ("Privacy Policy") applies to information that you provide to CVL via this site, and/or by use of other services (collectively, the "Services") that may be provided by other means or media, including as set forth below and as defined in the applicable Terms of Service or other terms.
This Privacy Policy is intended to provide you notice of CVL's information management practices, including the types of information gathered, how it is used and safeguarded, and the degree to which you may control the maintenance and sharing of your information. Your use of any CVL Service or Web site constitutes acceptance of this Privacy Policy and any other applicable terms. The Terms of Service for this Web site are hereby incorporated by reference.
Personally Identifiable Information That We Collect
CVL respects your privacy and is committed to protecting personally identifiable information that you provide in connection with your use of its Web sites and Services.
To subscribe to our service or to request additional information, you will need to provide your e-mail address. You may also be asked for other information when you as well.
Information Collected by Other Means or Media
In some situations, we may also collect personally identifiable information and other information about you through other means, directly or indirectly. For example, if you access any CVL content, or purchase such content via your wireless carrier or through another third party, CVL may collect information directly from you or through the third party. Likewise, if you use our software, or provide information to other companies who share information about their customers, we may collect additional information about you. In each of these cases, CVL will apply this policy to any personally identifiable information.
Customer Service
Some Services may offer support and technical assistance through customer service centers via telephone, online chat, or e-mail. Whenever you communicate with customer service, you do so with the understanding that an operator may view and make changes to the information in your User Account in order to provide the assistance that you need.
Cookies and Related Technology
CVL Web sites, and some Services and advertisements may contain "cookies," clear gifs (also known as web beacons or web bugs), or similar technology. A cookie is a piece of data that is sent to your Internet browser, which will store the cookie on your computer if your browser is enabled to accept cookies. Web beacons assist in the delivery of cookies and the collection of non-personally identifiable information, such as "click path" and other data as described above.
CVL uses cookies, clear gifs, frames, server log analysis and other technologies as they are developed to customize your experience with our sites and Services.
Most Internet browsers will allow you to erase cookies from your computer hard drive, block acceptance of cookies, or receive a warning before a cookie is stored. You should refer to your browser instructions or "Help" screen to learn more about how to manage cookies. Please note, however, that if you block cookies, some portions of the CVL Web sites and Services may not function properly.
CVL does not control cookies in third party ads, and visitors are encouraged to check the privacy policies of advertisers and/or ad services to learn about their use of cookies and other technology. Any ads appearing on our Web sites may be delivered to you by third-party advertising companies. CVL's Privacy Policy does not cover the use of information collected from you by third party ad servers. These companies may use information (not including your name, address, e-mail address or telephone number) about your visits to this and other Web sites in order to provide advertisements on this site and other sites about goods and services that may be of interest to you.
Special Notice Regarding Children Under 13
CVL recognizes the sensitivity of personally identifiable information concerning children under the age of 13 and therefore provides this special notice. CVL is committed to complying with all applicable laws and regulations regarding children, including the Children's Online Privacy Protection Act ("COPPA"). Except in limited circumstances allowed by COPPA, CVL will not knowingly collect, maintain, or disclose any personally identifiable information from a child under 13 without first obtaining consent from that child's parent or legal guardian.
If you are the parent or guardian of a child under 13, and your child would like to participate in certain Services for which COPPA requires your consent (and CVL has chosen to make such Services available to children in this age group), your child will be prompted to print out a form for you to complete and mail in to CVL. The form will list the information required from both the parent/guardian and child, as well as the intended uses of the information. CVL will only collect information that is reasonably necessary for your child to participate, and CVL will not share your child's personally identifiable information with any third party (except for purposes of fulfillment by a third party that has agreed to protect the information in accordance with this Privacy Policy), unless you specifically consent, or as permitted by COPPA or other applicable law. You may also subsequently revoke your consent and request that your child's information be removed from CVL's active list. Please refer to the form for instructions and further information.
If you are a parent or guardian who has discovered that your child under the age of 13 has submitted his or her personally identifiable information without your permission or consent, CVL will make reasonable efforts to remove the information from its active list, at your request. To request the removal of your child's information, please send an e-mail to CVLPrivacy@cvl.com and be sure to include in your message the same User Name and password and/or e-mail address that your child submitted.
CVL encourages parents and guardians to spend time online with their children to become familiar with the types of content available on the CVL Web sites and the Internet generally.
Use, Disclosure, and Sharing of Information
Non-Personally Identifiable Information
From time to time, CVL may use and share with third parties aggregate, non-personally identifiable user information to show general demographic and preference information among users of the CVL Web sites.
Personally Identifiable Information
ComVL uses information about you to deliver the Services that you request, to keep you informed about changes affecting our Services or your account, to inform you of other Services or offers in which you might be interested, and to improve and enhance our sites and Services. If you provide CVL with personally identifiable information, we will take all reasonable and appropriate steps to protect it from unauthorized disclosure.
If you opt in to receive e-mail from us, you can always opt out of future marketing messages by following the directions in each message to "unsubscribe." However, if you choose to opt out of marketing messages, we reserve the right to contact you regarding your account status, technical support, product information, changes to account terms, and any other matter that might affect our service to you and/or any products you purchased from us or registered with us, as applicable.
CVL will not share, sell, rent, or disclose any personally identifiable information that we have collected except as stated herein, or in the following instances: 1) we have been given your consent to disclose; 2) we have previously informed you of the disclosure, including by means of our Privacy Policy or on the Web site, or through the Service where you provided your information; 3) we are required by law, legal process, or court order to disclose; 4) disclosure is necessary to identify, contact, or bring legal action against someone who may cause or be causing harm to, or interference with, CVL's rights or property, other CVL Web site users, or anyone else; or 5) to respond to an inquiry, request or complaint that you have made. CVL may also use IP addresses in cooperation with Internet service providers to identify users if we deem it necessary to comply with law, to enforce compliance with this Privacy Policy or our Terms of Service, or to protect our sites, customers, or others.
Our Commitment to Data Security
While CVL takes reasonable and appropriate precautions to protect your personally identifiable information from unauthorized disclosure and to prevent possible security breaches in our Web sites, Services, and customer databases, no Web site, Internet transmission, computer system, or wireless connection is completely secure. Consequently, CVL cannot guarantee that unauthorized access, hacking, data loss, or other breaches will never occur. Your use of the CVL sites and Services is at your own risk. CVL urges you to take steps to keep your information safe by memorizing your password or keeping it in a safe place (separate from your account information), logging out of your User Account, and closing your Web browser.
Hyperlinks To and From Other Sites
CVL sites may frame, and/or contain links to, or advertisements about, non-CVL Web sites. Other sites may also reference, advertise, or link to CVL sites. CVL does not endorse or sponsor other Web sites, is not responsible for the privacy practices or the content of non-CVL sites, expressly disclaims any statements or assertions made on such Web sites, and denies all liability associated with your use of, and the content on, such other sites and advertisements.
Consent to Processing in the United States
By providing any personally identifiable information to CVL, all users, including, without limitation, users in the member states of the European Union, fully understand and unambiguously consent to this Privacy Policy and to the collection, storage, and processing of such information in the United States of America.
Contact Us Regarding Privacy
CVL is dedicated to protecting your personally identifiable information and welcomes comments and questions on this Privacy Policy. You may e-mail your questions or comments to: privacy@comvl.com
Notification of Changes
CVL reserves the right to change this Privacy Policy and its Terms of Service at any time. In case of any material change to the Privacy Policy, we will replace the "Privacy Policy" link on the home page of our sites with a link entitled "Updated Privacy Policy" for no less than 30 days. All changes to the Privacy Policy and/or Terms of Service will be effective when posted, and your continued use of any CVL site or Service after the posting will constitute acceptance of, and agreement to be bound by, those changes.